GENERAL

We will always try our best to get your order to you as quickly as possible. We do not offer rushed shipping options, nor do we in any way guarantee shipping times.

DELIVERY INSTRUCTIONS

If you have special delivery requirements leave your instructions in the notes section during checkout.

DELIVERY TIME

Your order will be processed and shipped in 1-3 days from the time we receive your order, typically within 24 hours.

Shipping time to most locations in the continental United States and Canada is about 5-7 days from the time the post office receives the package to your location.

Shipping time to international locations can vary drastically, please account for 2-4 weeks for your package to be delivered after we ship it.

FREE SHIPPING OFFERS

We offer free shipping in the United States and Canada for all orders.  International orders are not eligible for free shipping promotions.

INTERNATIONAL SHIPPING

International shipping, customs charges and duty fees are the responsibility of the customer. We will not pay for any additional charges incurred by importing our products.

DAMAGED OR MISSING ITEMS

Please inform us immediately of any damaged or missing items in your shipment. You can submit a support ticket on our website, or email us at support@ancepts3d.com, and we will get you taken care of right away.